Costco Food Court

Hao Zhang 2 months ago

I have been a Costco executive member for over 5 years and shop here every 1-2 weeks, but it has been consistently over one hour wait these days to get a whole pizza. It’s not this bad before but has been unbearable since two months ago. I have a few suggestions: 1, limit to 2 pizza per person. It’s common to see bulk order 5-10 pizzas these days and I didn’t see this often before. Majority people only order one, so every bulk order is at the cost of 5-10 other customers’ experience 2, take less phone orders. prioritize the experience of people actually ordering from kiosk 3, consider a Order Status Display. there is no idea of where you are in the queue, how many pizzas ahead of you, and how long you need to wait, there was one time I literally waited one and half hours for a pizza, and if I had knew it I won’t place the order, it’s very bad user experience 4, restrict to member only?

Richard S. 2 months ago

When you walk into the food court during any sort of busy hour, there will always be a crowd of people. And not just by the tables... but by the registers and pick-up area too. There is no organization for the lines to order/pick-up, and because of that there's most likely going to be a square of people that block you from going to the bathroom when you try to cross from the tables, and vice versa. When you finally figure out where the line is, the wait is agitatingly long because for some reason the person at the register is also preparing food, which means there is a 3-5 minute wait until the next person in line can order. Workers are okay. Food is okay.

Stevi Roy 3 months ago

Everything is of great quality and cheap. Yes, chicken bake has shrunk a little bit due to the inflation, but you can't beat the value.

Kin a year ago

The dining area can be crowded, so we ended up standing by the corner table The calzone was larger than I expected and is perfect for two. The pizza quality has dipped a bit, I miss their deluxe pies Hot dogs pair well with relish, but would like to see other condiments The drinks were quite watery and cold water is fairly inexpensive without the need for a Costco membership

Zahirul Quayum a year ago

I recently stopped by the Costco Food Court in New York during a shopping visit, and it turned out to be a really enjoyable and satisfying experience. After hearing so much about Costco’s food court over the years, I finally got to try it — and it didn’t disappoint. We ordered the classic hotdog and soda combo and a couple of slices of pizza — both cheese and pepperoni. First of all, the hotdog was exactly what I expected — warm, juicy, with that perfect snap when you bite into it. Paired with a cold soft drink (included in the combo for just $1.50!), it felt like one of the best deals you can get in NYC. The pizza slices were surprisingly big, fresh out of the oven, and loaded with cheese. The crust had a good bite to it and wasn’t too greasy. The pepperoni slice had a nice balance of flavor, and the cheese slice was simple but satisfying. For the price, it’s honestly hard to beat. Each slice was under $2, which feels like a steal, especially in a city where even a basic lunch can be quite expensive. The food court itself is no-frills, clean, and efficiently run. There was a short line, but it moved quickly. Seating is limited, but we managed to find a table without much troubl